Congratulations! You’ve landed a new client and have just signed a contract. Now it’s time to start work and build a strong relationship with your new client. But, what’s the next step after contract signing? How do you make sure you get off on the right foot? Here are some tips on how to follow up after contract signing:
1. Send a thank-you email
Once you’ve signed a contract, it’s always a good idea to follow up with a thank-you email. This is a great way to show your appreciation for the client’s trust in your services. The email does not have to be lengthy. Just a short note thanking the client for the opportunity to work together would suffice.
2. Confirm the details of the project
Before you start working, it’s important to confirm the details of the project. This includes timelines, deadlines, and deliverables. Make sure you and your client are on the same page when it comes to the scope of work and expectations. This will help you to avoid misunderstandings down the line.
3. Clarify communication expectations
How often does your client want updates on the project? Do they prefer phone calls or emails? Clarify the communication expectations with your client so that you can avoid any communication gaps. This will also help you to stay organized and keep your client updated throughout the project.
4. Start working on the project
Once you’ve confirmed the details of the project and clarified the communication expectations, it’s time to start working on the project. Make sure you deliver the work on time and meet the client’s expectations.
5. Follow up with your client during the project
Communication is key to building a strong relationship with your client. Make sure you keep the client updated on the progress of the project. This will help to build trust and show that you’re committed to delivering quality work.
6. Follow up after the project is completed
Once the project is over, follow up with your client to ensure they are satisfied with the work. This is also a great time to ask for feedback to improve your services in the future. The follow-up email or call also helps to show that you value your client’s business and want to continue to work together in the future.
In conclusion, following up after contract signing is crucial to building a positive relationship with your client. By sending a thank-you email, confirming the details of the project, clarifying communication expectations, starting work on the project, following up during the project, and following up after the project is completed, you can show your client that you value their business and are committed to delivering quality work.